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Understanding ATOL Regulations

ATOL Solutions

The Civil Aviation (Air Travel Organisers’ Licensing) Regulations (ATOL Regulations) stipulate who may provide flight accommodation and the types of holiday sales.

The type of ATOL protected sales are:
1. Flight Only
2. Flight Plus
3. Flight Package

Flight Plus is a new category of sale. Introduced in April 2012, it is also commonly known as a split contract or dynamic package. It is when you sell a flight and accommodation and/or car hire where the elements were requested by the client either on the same day, or a day either side. A Flight Plus sale remains outside of the Package Travel Regulations.

In order to sell any of the above, you must be either an ATOL Holder or a Retail Agent of an ATOL Holder. Furthermore, all Retail Agents must hold a written Agency Agreement with the ATOL Holder.

You can also sell a Flight Only ticket if you are authorised by the airline to do so. This is classed as an Airline Ticket Agent.

For any of the above sales, an ATOL Certificate must be provided to the customer as soon as any payments are taken.

Every ATOL Holder must pay a £2.50 ATOL Protection Contribution per passenger travelling on an ATOL protected holiday.

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Journeys a la Carte values being a member of the TTA. As a TTA member we are able to offer our clients 100% financial protection. The TAPS ‘Tool’ is an efficient and accurate way of paying Suppliers and the Support Team are always available and helpful in resolving issues and giving guidance. TTA provides excellent value.

Bernadette - Journeys a la Carte

The TTA provides us with a pro active approach that enables us to grow in line with our plans. Not only that, but without the requirement of costly bonds whilst providing both our customers and suppliers with unrivalled customer protection in an ever changing landscape

Harry - Ocean Holidays

With a well known brand like Worldchoice its possible to compete with the big 2 as well as working with all operators. The name Worldchoice is recognised as a leading high street brand of professional independent holiday specialists who's presence is to help each member to be the best for the travellers needs. So in simple terms this equates to " Worldchoice the peoples choice"

Steve - Ashley Adams